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I don't normally get mail delivered to my home(rural) but with Garden Hills mail the p o delivered. Wonderful surprise. Plants (altheas) look great!
When you buy a plant online its a bit of a gamble, so you really never know what to expect. I ordered Three Althea's that I thought would be somewhere around two, to three feet with maybe some branches but I was more then impressed with my plants. They are large healthy and best yet I didn't have to wait a mouth or more to receive them. I will remember Garden Hill and check with them on future plant orders! Thank You.
I placed an order less than 4 days ago for 2 Golden Raintrees and have already received my order.
The products are in perfect condition and the packaging was very thorough & sturdy.
Thanks for such great customer service!
The plants were very healthy and beautiful. They arrived a couple of days after I ordered them and were wrapped in wet paper. I planted them after soaking them in a bucket of clean water overnight (the way I always treat my new plants, with much success). I planted them in good soil in a part sun area next to my house and watered them again. This is a good company and the customer service is great.
Fantastic customer service, quick to respond. I made an order mistake and they made it right. Even though they didn't have to. Trees are also very healthy. this is my third order with them and will continue.
I received the Mimosa tree I ordered in excellent condition. It was even bigger than I had expected it to be and what impressed me most was that the roots were wrapped in wet newspaper rather than just placed in a plastic bag with some water as with other nurseries I have ordered from. I was very pleased with it.
Bought last year. Two dead ones and had to send pictures. Got store credit but when you get replacements, you get stuck with the shipping fee.
Hi John, We're sorry you experienced a loss with two of your trees. Compare our policy to others and you'll see we have one of the best in the industry. We hope to see you again in the future!
I ordered online on Wednesday and the plants were at my house on Saturday! And in good condition. And planted so they will have time to settle their roots before the ground freezes Also, I live a number of states away from the nursery. I can hardly believe it! I will order from this place again!
Thank you for the lovely additions to my planting beds. looking forward to berries next year
These trees grow FAST. I was a little concerned about them when they arrived (my first time ordering dormant), and all but one have really taken off. One of them is growing very slowly. I'm sure next spring it will take off as well. The others have almost doubled in size in just 2 months.
I'll definitely order again. This was a pretty cool experience and cant wait until they're taller than the house (probably 3-4 years).
I was so impressed with how the plants were packed for my order that I actually smiled when I opened the box. Because each 2.5" pot was wrapped in plastic that was rubber-banded on, none of the plants toppled out of their pots. I have recently ordered from other gardens and was very dissatisfied with the packing that resulted in lost plants and waste of the optimal planting window. Thank you very much for the care you take (and NOT being like those other gardens) - I will be using your services in the future whenever I need to order more plants. Highest regards
I love my plants! The customer service was fantastic as well! Will be ordering from Garden Hills Nursery again!
Ordered 4 trees. 2 are great. 2 are sticks. No branches. I knew they would be dormant and bare root but the no branches threw me off. If I had known 2 of the teees would be sticks, I would’ve paid $20 more and went to a local nursery for one with many branches. Not worth it.
Hi Katie, I'm sorry you were unhappy with two of your trees. This is a normal characteristic because many trees branch from the buds when they break dormancy.
i know you guys are not going to give refund , you guys are lying about sending email with store credit , that was a lie..
I apologize for the trouble. The email address you provided was incorrect. You have received your store credit now. In the future just email us or give us a call so we can address any issue you have.
Fast shipping, Cleveland pear trees arrived in great condition, can't wait for then to bloom, will be doing business again in future!!
We were so happy to find Garden Hills! Excellent selection and price. Delivered in timely manner and in proper manner. Will use again for sure.
So far so good! Can hardly wait for spring growth!!
I was pleasantly surprised by the size of the dogwoods. Overall good experience, good prices.
Fast shipping, trees as described
I like this company because they had a tree I wanted to plant near my bees that I was unable to find in my location as a container grown plant. They quickly shipped a nice size bare root plant that so far is thriving! Thank you