Business Hours Monday - Friday 9:00am - 3:00pm CST (615) 208-6246P.O. Box 233 Smartt, TN 37378Email Customer Service How Can We help?I have a sales question.I need to cancel my order.I have a store credit request.Name:* First Last Email:* Phone:*Question:Order Number:*Why Do You Need To Cancel?** I have read these instructions and I am ready to submit my request * You must wait 45 days after receiving your trees and plants to request a store credit. More often than not a tree or plant simply needs more to break dormancy. * Submissions must include photos detailing a scratch test of the trunk near the base of the tree. * Each photo must be labeled with the tree or plant name * Please allow 7 - 10 days for processing. Each request must be reviewed. You will receive an email upon determination and the amount of store credit to be issued. * Submissions which do not include detailed scratch tests and labeled pictures will not be considered. Order Number:*Explain Your Plant's Condition:*Scratch the Trunk Near the Base of The Tree, Is It Green or White?* Yes No Upload a Picture of your scratch test* Drop files here or This iframe contains the logic required to handle Ajax powered Gravity Forms.